Free for Australian small businesses
Get paid for the work you already did.
A step by step playbook, copy-ready templates and a checked directory of official Australian resources for chasing overdue invoices. Firm, fair and friendly, drawn from decades of credit and collections experience.
- 7playbook steps
- 5templates
- 10guides
- 46checked resources
The playbook
What to do on day 1, day 7, day 14, day 30 and beyond. No guesswork, no awkwardness.
02The templates
Polite reminder, firmer follow-up, final notice, phone script and payment plan note. Copy, tweak, send.
03The directory
ASIC, ATO, ACCC, AFSA, your state Fair Trading and small business commissioner, all in one place.
Popular guides
- How do I chase an overdue invoice in Australia?
- What should a payment reminder email say?
- What goes in a letter of demand in Australia?
- Can I charge interest on overdue invoices in Australia?
- How long can a business take to pay an invoice in Australia?
- Where do I make a small claim for an unpaid invoice in NSW, Victoria or Queensland?
The golden rule
Most late payers are not crooks. They are disorganised, stretched or waiting on someone else. Your job is to make paying you the easiest thing on their list, and to keep the pressure steady, polite and documented.
Get the free template pack
All five templates plus a general letter of demand, a payment terms starter, a 30 day chase calendar and a before you escalate checklist. Editable Word file and PDF.